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Frequently Asked Questions
How do I book a bounce house or inflatable water slide with Lakeland Leap?
Booking with Lakeland Leap is easy! You can browse our selection of bounce houses and inflatable water slides on our website or contact us directly to discuss your rental needs. Once you've selected your desired rental equipment, simply fill out our online booking form or give us a call to secure your reservation.
How far in advance should I book my rental?
We recommend booking your rental as soon as you have a date and location secured for your event. Our inventory can fill up quickly, especially during peak seasons, so it's best to reserve your bounce house or inflatable water slide as early as possible to ensure availability.
What is included in the rental price?
Our rental prices include delivery, setup, and takedown of the equipment at your event location. We also provide comprehensive safety instructions and guidelines to ensure a safe and enjoyable experience for all participants. Additional charges may apply for delivery outside our standard service area or for special requests.
Do you offer discounts for multiple rentals or longer rental periods
Yes, we offer discounts for customers renting multiple bounce houses or inflatable water slides for the same event, as well as for longer rental periods. Contact us directly to discuss your specific rental needs and to receive a customized quote.
What safety measures do you have in place for bounce house and inflatable water slide rentals?
At Lakeland Leap, safety is our top priority. Our equipment is constructed from high-quality materials and undergoes regular maintenance and safety inspections. We provide comprehensive safety instructions and guidelines to customers upon delivery, including occupancy limits, weight restrictions, and proper usage guidelines. Our delivery team will also ensure that the equipment is set up in a safe and suitable location.
What happens in case of inclement weather?
In the event of inclement weather, such as heavy rain, thunderstorms, or high winds, Lakeland Leap reserves the right to cancel or reschedule rentals to ensure the safety of our customers and staff. We will make every effort to accommodate rescheduling requests or provide a refund or credit for canceled rentals due to severe weather conditions.
Can I cancel or reschedule my rental?
Yes, you can cancel or reschedule your rental with Lakeland Leap, subject to our cancellation and rescheduling policies. Cancellations made within 7 days of the scheduled rental period may result in forfeiture of 1/2 of the booking fees, at our discretion. Rescheduling requests must be made at least 48 hours before the scheduled rental period and are subject to availability and a rescheduling fee.
How do I know if the bounce house or inflatable water slide will fit in my space?
Prior to booking, it is the customer's responsibility to review the dimensions listed for your selected bounce house or inflatable water slide and confirm that adequate space is available at your event location. All inflatables must be set up within 100 feet of your home.
Please note that if our delivery team arrives and the space is insufficient to safely set up the equipment, a fee will still be charged. We strongly recommend measuring your space carefully before completing your booking to avoid any unexpected charges.